Teri & Tony
Just a follow up to let you know that our system is running purrrrrfectly after you stopped by to remodel the set up! Thank you so much for taking the time to educate me on what makes the pumps fail before their time and giving me tips to prevent future failures. This is valuable information that has never been passed along in dealing with other companies. I can’t tell you how much we appreciated all you did for us, and at NO CHARGE!! One doesn’t find this level of service anywhere these days. We are lucky to have found you on the internet and will be your loyal customers for life!
By RO: Teri and Tony had two air pump failures in about a year, I knew something was amiss. As the manufacture, I need to know how my products are installed, used and maintained. Upon system evaluation, I found that the 6psi check valve kit had been used beyond its rated life and was allowing water into the system causing back pressure on the air pump. **Reminder to customers using the 6psi check valve kit with mixer, change the 2 white check valves (provided at no charge to regular customers) with every lamp change (18 months) change the red 6psi valve every 36-54 months.